SentinelRecover

Money Recovery

A transparent path to recovering your funds

Understand exactly what happens after you apply, what we need from you and how we verify every case.

Apply for Funds Recovery

The recovery process

  1. Stage 1

    Submitted

    Your application is received and a case reference is issued.

  2. Stage 2

    Under review

    A case officer checks eligibility and completeness.

  3. Stage 3

    Documents requested

    If anything is missing, you'll be notified to upload it.

  4. Stage 4

    Investigating

    Fund flows are traced and recipients identified.

  5. Stage 5

    Recovery in progress

    Formal requests are made to banks, exchanges or authorities.

  6. Stage 6

    Resolved / Closed

    The outcome is recorded and explained in your portal.

Eligibility requirements

  • The loss resulted from fraud, a scam, theft or an unauthorized transaction
  • You are the account holder or legally authorised to act for them
  • You can provide transaction evidence (amount, date, method)
  • The loss was reported or will be reported to your bank / payment provider
  • Losses in any currency or digital asset; no minimum amount

Verification procedures

  • Email verification and optional two-factor authentication on your account
  • Government-issued photo ID matched to the account holder name
  • Proof of ownership of the affected bank account, card or wallet
  • Case officer review of every uploaded document (marked verified or rejected)
  • We will never ask for passwords, seed phrases or private keys

Documentation checklist

  • Bank / card statements showing the transactions
  • Transaction hashes and wallet addresses for crypto transfers
  • Screenshots of the platform, website, app or social profile
  • All emails, chats and call logs with the scammer
  • Police or cybercrime report reference number, if available

Available assistance

  • Bank chargeback and dispute preparation
  • Blockchain tracing and exchange freeze requests
  • Law-enforcement-ready evidence packs
  • Guidance on regulators and ombudsman complaints
  • Secure messaging with your assigned case officer

Beware of recovery scams

We never charge upfront fees, never request crypto payments to "release" funds, and never guarantee results. If someone contacts you claiming to be us and asks for money, report it.